PRIVACY POLICY

Information We Collect

We collect information that you provide directly to us, including personal identification information when you book photography sessions, contact us, or interact with our website. The types of information we may collect include your name, email address, phone number, mailing address, payment information, and any other information you choose to provide.

We also automatically collect certain information about your device when you access our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process your bookings and payments, communicate with you about our services, send you marketing communications if you have opted in, respond to your inquiries and requests, monitor and analyze usage patterns and trends, and detect and prevent fraudulent or unauthorized activity.

Your information enables us to deliver professional photography services, schedule appointments, process payments, and maintain ongoing communication regarding your sessions and our services.

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, our legal basis for collecting and using your personal information depends on the specific context in which we collect it. We process your personal data when we have your consent, when we need to perform a contract with you, when we have a legitimate interest in processing your information, or when we are required to comply with legal obligations.

You have the right to withdraw consent at any time where we rely on consent as the legal basis for processing your personal information. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, protect our rights, property, or safety, or protect the rights, property, or safety of others. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices, as well as security measures and physical security measures to guard against unauthorized access to systems where we store personal data.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Options

You have the right to access, update, or delete your personal information at any time. You may also have the right to restrict or object to certain processing of your personal information, request data portability, and lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the information provided at the end of this policy. You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications or by contacting us directly.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

When we transfer personal data from the European Economic Area to other countries, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Data Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include the length of time we have an ongoing relationship with you, whether there is a legal obligation to which we are subject, and whether retention is advisable in light of our legal position.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of eighteen. We do not knowingly collect personal information from children under eighteen. If we become aware that a child under eighteen has provided us with personal information, we will take steps to delete such information from our systems.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary action.

Third-Party Services

Our website and services utilize certain third-party services that may collect information about you. These services include Google Ads Conversion Tracking, which tracks conversions from advertisements; Google Ads Remarketing, which enables us to show relevant advertisements based on your previous visits; Google Analytics, which helps us understand how visitors interact with our website; and Google Maps API, which provides location and mapping services.

These third-party services have their own privacy policies addressing how they use such information. We encourage you to review the privacy policies of these services to understand their practices.

Cookie Usage

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. Cookies are small data files stored on your device that help us improve our services and your experience.

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website. For detailed information about the cookies we use and your choices, please review our Cookie Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Voloioph
115 Lincoln Way W
Massillon, OH 44647
United States

Email: contact@voloioph.world
Phone: +1 330 754 0298